Outage in Atlassian Developer

Atlassian Cloud Services impacted

Major
October 20, 2025 - Started about 6 hours ago
Official incident page

Incident Report

We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same. We shall keep you informed of the progress every hour.
Components affected
Atlassian Developer User APIs Atlassian Developer App submissions Atlassian Developer Vendor Home Page Atlassian Developer Developer service desk Atlassian Developer Private listings Atlassian Developer Category landing pages Atlassian Developer Marketplace service desk Atlassian Developer Evaluations and purchases Atlassian Developer Developer documentation Atlassian Developer Create and manage apps Atlassian Developer Reporting APIs and dashboards Atlassian Developer Atlassian Support contact form Atlassian Developer Notifications Atlassian Developer Search Atlassian Developer Jira Cloud APIs Atlassian Developer App listings Atlassian Developer aui-cdn.atlassian.com Atlassian Developer App pricing Atlassian Developer Vendor management Atlassian Developer In-product Marketplace and app installation (Server) Atlassian Developer Artifactory (Maven repository) Atlassian Developer App Deployment Atlassian Developer Product Events Atlassian Developer In-product Marketplace and app installation (Cloud) Atlassian Developer Forge App Installation Atlassian Developer Web Triggers Atlassian Developer Forge CDN (Custom UI) Atlassian Developer Atlassian Support Atlassian Developer Developer community Atlassian Developer Bitbucket Cloud APIs Atlassian Developer Forge Function Invocation Atlassian Developer Forge App Logs Atlassian Developer Confluence Cloud APIs Atlassian Developer Developer console Atlassian Developer Vulnerability management [AMS] Atlassian Developer App listing management Atlassian Developer Authentication and user management Atlassian Developer Webhooks

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 10/20/2025 01:07PM

Our public cloud provider is working to mitigate this issue quickly. We are seeing some early positive indicators and are continuing to monitor. We appreciate your patience and will continue to provide updates every hour or sooner.

IDENTIFIED about 2 hours ago - at 10/20/2025 12:06PM

Atlassian team is actively engaged and continues to work with our public cloud provider to mitigate this issue at the earliest. We are starting to see partial operations succeed. We appreciate your patience. We shall continue to share updates every hour, if not sooner.

IDENTIFIED about 3 hours ago - at 10/20/2025 11:06AM

We continue to work with our public cloud provider towards mitigating the issue at the earliest. We appreciate your patience. We shall continue to share updates every hour, if not sooner.

IDENTIFIED about 4 hours ago - at 10/20/2025 09:58AM

We understand that our public cloud provider has identified the cause of the issue. We are starting to see some recovery and is working towards mitigation. We appreciate your patience.
We shall continue to share updates every hour, if not sooner.

INVESTIGATING about 4 hours ago - at 10/20/2025 09:24AM

We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

INVESTIGATING about 4 hours ago - at 10/20/2025 09:23AM

We are experiencing an outage due to some issue at the end of our public cloud provider. We are working closely with them to get this resolved or mitigated as quickly as possible. ETA of the same is not know at the moment.
We shall continue to share updates every hour, if not sooner.

INVESTIGATING about 5 hours ago - at 10/20/2025 08:24AM

Atlassian Cloud services are impacted and we are aware that our customers might not be able to create support tickets. Our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

INVESTIGATING about 6 hours ago - at 10/20/2025 07:56AM

We have noticed that Atlassian Cloud services are impacted and our teams are actively investigating the same.
We shall keep you informed of the progress every hour.

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