Outage in Auth0
[Retroactive] Elevated Errors in Authentication API
Resolved Major
May 21, 2026 - Started 24 days ago
- Lasted 5 days
Incident Report
Summary AI Generated
Auth0's Authentication API experienced elevated errors on May 20, 2026, between 15:00-15:20 UTC, affecting the EU-1 region. Users encountered 5xx error codes when attempting to log in during this 20-minute window. The incident has been resolved with no ongoing impact or required customer actions.
On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.
Components affected
Auth0 EU-1Trusted by 1,000+ teams
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IDENTIFIED
24 days ago - at 05/21/2026 06:10PM
On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.
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