Outage in Authorize.net

API Service Disruption

Resolved Minor
September 23, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/23/2024 05:22PM

The API service disruption has been fully resolved.

Impact: Customers are now able to use API connectivity as normal.

Reported End Time: 22 September 2024 01:31 GMT
Reported End Time: 23 September 2024 15:18 GMT

Next Update: No further updates as issue is resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19127610

MONITORING 3 months ago - at 09/23/2024 03:33PM

A fix has been implemented and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use API connectivity as normal.

Reported End Time: 23 September 2024 15:18 GMT

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19127610

IDENTIFIED 3 months ago - at 09/23/2024 03:12PM

We have identified the issue affecting the performance of some Merchants API connectivity

We appreciate your patience as we work urgently to implement a mitigation.

Impact: Users may experience issues with API connectivity.

Reported Start Time: 23 September 2024

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC19127610

INVESTIGATING 3 months ago - at 09/23/2024 02:29PM

Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.

Latest Authorize.net outages

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