Outage in Autodesk
Vault Gateway
Resolved MinorIncident Report
We are investigating an issue where customers in the APAC region are not able to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share. Customers in the US and EMEA regions are not impacted.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/07/2023 09:12AM
This issue has been resolved and customers in the APAC region can now access Vault Gateway.
IDENTIFIED
over 2 years ago - at 09/07/2023 08:33AM
We have identified the reason why customers in the APAC region are not able to access Vault Gateway and continue to work to resolve the issue. We will provide an update in approximately 60 minutes or sooner if we have more information to share.
IDENTIFIED
over 2 years ago - at 09/07/2023 07:01AM
We have identified the cause of customers not being able to access Vault Gateway in the APAC region. Our teams are actively working to resolve this as quickly as possible. We will provide an update in approximately 60 minutes or sooner if we have more information to share.
INVESTIGATING
over 2 years ago - at 09/07/2023 06:39AM
We are continuing to investigate the issue where customers in the APAC region are not able to access Vault Gateway and we will provide an update within 60 minutes or sooner if we have more information to share. Customers in the US and EMEA regions are not impacted.
INVESTIGATING
over 2 years ago - at 09/07/2023 05:28AM
We are investigating an issue where customers in the APAC region are not able to access Vault Gateway. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share. Customers in the US and EMEA regions are not impacted.
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