Outage in Autodesk
Forma Mobile App
Resolved MinorIncident Report
Summary AI Generated
Autodesk investigated reports of the Forma Mobile App crashing on iOS devices when creating tasks in Sheets across PlanGrid projects in the US. The incident lasted approximately 1.4 hours before being resolved. Upon further review, no actual customer impact was identified, and the incident was closed with an apology for the erroneous notification.
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/15/2026 09:35PM
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
INVESTIGATING
about 13 hours ago - at 10/15/2026 09:13PM
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 14 hours ago - at 10/15/2026 08:16PM
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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