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Outage in Autodesk

ACC Admin Console

Resolved Minor
December 20, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers may experience issues with updating and viewing location data in the ACS Admin service in the North American data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk ACC Admin Console

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/20/2023 05:36PM

This issue has been resolved and customers should now be able to update and view location data in the ACS Admin service in the North American data center. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED over 2 years ago - at 12/20/2023 05:26PM

We have identified the cause of the issue where customers may experience issues with updating and viewing location data in the ACS Admin service in the North American data center. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING over 2 years ago - at 12/20/2023 04:27PM

We are investigating an issue where customers may experience issues with updating and viewing location data in the ACS Admin service in the North American data center. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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