Outage in Autodesk

Autodesk Docs | BIM 360 Docs (European Union)

Resolved Minor
October 24, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports where customers are unable to download transmittals in Autodesk Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/24/2024 11:25AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 3 months ago - at 10/24/2024 10:49AM

We have identified the cause of the issue where customers are unable to download transmittals in Autodesk Docs in the European Union region. We subsequently determined that this issue is also affecting BIM 360 Docs in the European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 months ago - at 10/24/2024 10:06AM

We are continuing to investigate reports where customers are unable to download transmittals in Autodesk Docs in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 3 months ago - at 10/24/2024 09:05AM

We are investigating reports where customers are unable to download transmittals in Autodesk Docs in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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