Outage in Autodesk

BuildingConnected

Resolved Minor
December 11, 2024 - Started 11 months ago - Lasted 12 minutes
Official incident page

Incident Report

We are investigating reports of customers experiencing an issue for "Soft Awarded" customers, the company name within a bid package is incorrectly displaying as "Unknown" on BuildingConnected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk BuildingConnected

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/11/2024 06:36PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 11 months ago - at 12/11/2024 06:25PM

We are investigating reports of customers experiencing an issue for "Soft Awarded" customers, the company name within a bid package is incorrectly displaying as "Unknown" on BuildingConnected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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