Outage in Autodesk

Revit Cloud Worksharing / Cloud Models

Resolved Major
March 03, 2025 - Started about 22 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing issues accessing and browsing Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 03/03/2025 11:44AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

MONITORING about 18 hours ago - at 03/03/2025 10:24AM

We have implemented a solution to resolve the issue where customers are unable to access and browse Revit Cloud Worksharing/Cloud Models, and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 19 hours ago - at 03/03/2025 09:24AM

We have identified the cause of the issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 20 hours ago - at 03/03/2025 08:22AM

We are continuing to investigate an issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 20 hours ago - at 03/03/2025 08:04AM

We are continuing to investigate an issue where customers are unable to access and browse Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 21 hours ago - at 03/03/2025 06:52AM

We are continuing to investigate an issue where customers are experiencing issues accessing and browsing Revit Cloud Worksharing / Cloud Models in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 22 hours ago - at 03/03/2025 05:47AM

We are investigating an issue where customers are experiencing issues accessing and browsing Revit Cloud Worksharing / Cloud Models in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

source IsDown Autodesk service outage affecting multiple platforms Reports started 30 minutes before official outage was reported

Autodesk BIM360 and ACC are down for numerous users, impacting access through Revit and web. Files on Revit cloud also affected.

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