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Outage in Autodesk

APS - AEC Data Model API

Resolved Minor
May 19, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/20/2025 02:32AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 11 months ago - at 05/20/2025 02:03AM

We have identified the cause of the issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 11 months ago - at 05/20/2025 01:44AM

We are investigating an issue where customers are experiencing intermittent issues while uploading files in Autodesk Construction Cloud (ACC) and while querying data using APS - AEC Data Model API in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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