Outage in Autodesk
BIM Collaborate Pro for Government
Resolved MinorIncident Report
Summary AI Generated
Autodesk's BIM Collaborate Pro for Government experienced an issue where customers were unable to fetch or load projects. The service disruption lasted approximately 2.8 hours, affecting government users' ability to access their collaborative BIM projects. The issue was identified and subsequently resolved.
We are investigating an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 04/20/2026 11:38PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
about 9 hours ago - at 04/20/2026 10:51PM
We have identified the cause of the issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 10 hours ago - at 04/20/2026 09:51PM
We are continuing to investigate an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 11 hours ago - at 04/20/2026 08:51PM
We are investigating an issue where customers are unable to fetch or load projects in BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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