Outage in Autodesk

Multiple Autodesk products

Resolved Minor
March 11, 2025 - Started about 12 hours ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating an issue where customers are unable to update files using the bridge function in the multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 03/12/2025 06:21AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 3 hours ago - at 03/12/2025 06:14AM

We are continuing to work on resolving this issue where customers are unable to update files using the bridge function in multiple Autodesk products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 4 hours ago - at 03/12/2025 05:16AM

We are continuing to work on resolving this issue where customers are unable to update files using the bridge function in multiple Autodesk products as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED about 6 hours ago - at 03/12/2025 03:19AM

We are continuing to work on resolving this issue where customers are unable to update files using the bridge function in multiple Autodesk products as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

IDENTIFIED about 7 hours ago - at 03/12/2025 02:22AM

We have identified the cause of the issue where customers are unable to update files using the bridge function in multiple Autodesk products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 8 hours ago - at 03/12/2025 01:48AM

We are continuing to investigate an issue where customers are unable to update files using the bridge function in multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 9 hours ago - at 03/12/2025 12:50AM

We are continuing to investigate an issue where customers are unable to update files using the bridge function in multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 10 hours ago - at 03/11/2025 11:26PM

We are continuing to investigate an issue where customers are unable to update files using the bridge function in multiple Autodesk products. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 11 hours ago - at 03/11/2025 10:34PM

We are continuing to investigate an issue where customers are unable to update files using the bridge function in multiple Autodesk products across all regions. We have marked BIM 360 Design Collaboration as operational, as the issue is affecting only the Autodesk Construction Cloud Platform. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 12 hours ago - at 03/11/2025 09:45PM

We are continuing to investigate an issue where customers are unable to update files using the bridge function in the multiple Autodesk products in the US region. We have subsequently determined that this issue is also affecting European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 12 hours ago - at 03/11/2025 08:57PM

We are investigating an issue where customers are unable to update files using the bridge function in the multiple Autodesk products in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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