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Outage in Autodesk

Autodesk Docs

Resolved Minor
August 19, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of customers experiencing an issue while creating projects in Autodesk Docs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk Docs

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/19/2025 11:04PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 6 months ago - at 08/19/2025 10:19PM

We are continuing to work on resolving this issue where customers are experiencing an issue while creating projects in Autodesk Docs in the US region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 6 months ago - at 08/19/2025 09:19PM

We have identified the cause of the issue where customers experiencing an issue while creating projects in Autodesk Docs in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 6 months ago - at 08/19/2025 08:19PM

We are investigating reports of customers experiencing an issue while creating projects in Autodesk Docs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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