Outage in Autodesk

Autodesk Parameters Service | ACC Admin Console

Resolved Minor
September 15, 2025 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue where customers are unable to activate new accounts in Autodesk Parameters Service and ACC Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Components affected
Autodesk ACC Admin Console (Europe) Autodesk ACC Admin Console
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/15/2025 04:20PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 7 hours ago - at 09/15/2025 03:37PM

We have identified the cause of the issue where customers are unable to activate new accounts in Autodesk Parameters Service and ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 8 hours ago - at 09/15/2025 02:38PM

We are investigating an issue where customers are unable to activate new accounts in Autodesk Parameters Service and ACC Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Latest Autodesk outages

Autodesk Support - about 6 hours ago
Autodesk Account - about 14 hours ago
Autodesk Parameters Service - 2 days ago
ACC Mobile - 4 days ago
ACC Mobile - 4 days ago

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