Outage in Autodesk

Revit Cloud Worksharing / Cloud Models (US & European Union region)

Resolved Minor
September 24, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue with Revit Cloud Worksharing / Cloud Models in the US & European Union region. We are looking into it and will provide more detail within the next 30 minutes.
Components affected
Autodesk Revit Cloud Worksharing / Cloud Models Autodesk Revit Cloud Worksharing / Cloud Models (Europe)

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/24/2025 10:28AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 2 months ago - at 09/24/2025 10:05AM

We have identified the cause of the issue where customers are unable to open models and unable to perform initial collaboration and synchronization tasks in Revit Cloud Worksharing / Cloud Models in the US & European Union region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 2 months ago - at 09/24/2025 09:35AM

We have identified an issue with Revit Cloud Worksharing / Cloud Models in the US & European Union region. We are looking into it and will provide more detail within the next 30 minutes.

source IsDown Possible Outage Indicated by User Reports Reports started 18 minutes before official outage was reported

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