Autodesk Support experienced an email service disruption where customers encountered difficulties sending and receiving emails, with both inbound and outbound messages returning undeliverable error messages. The incident lasted 48 minutes before being fully resolved. Autodesk actively investigated the issue and restored normal email functionality.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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