Outage in Autodesk
Forma Mobile App
Resolved MinorIncident Report
Summary AI Generated
US-based users on iOS 17 were unable to access the Autodesk Forma mobile app, while those on other iOS versions or Android devices remained unaffected. The incident lasted approximately 19.7 hours before being resolved on August 5, 2026.
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/05/2026 06:23PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
1 day ago - at 08/05/2026 04:22PM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 8 hours or sooner if we have more information to share.
IDENTIFIED
1 day ago - at 08/05/2026 10:22AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 6 hours or sooner if we have more information to share.
IDENTIFIED
1 day ago - at 08/05/2026 08:30AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
IDENTIFIED
2 days ago - at 08/05/2026 06:30AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
IDENTIFIED
2 days ago - at 08/05/2026 04:30AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
IDENTIFIED
2 days ago - at 08/05/2026 02:27AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 2 hours or sooner if we have more information to share.
IDENTIFIED
2 days ago - at 08/05/2026 01:31AM
We are continuing to work on resolving this issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
IDENTIFIED
2 days ago - at 08/05/2026 12:35AM
We have identified the cause of the issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 days ago - at 08/04/2026 11:48PM
We are continuing to investigate an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
2 days ago - at 08/04/2026 10:47PM
We are investigating an issue where customers are unable to access Forma Mobile App on iOS version 17 in the US region. Customers using other supported iOS versions or Android devices are not affected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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