Outage in Autodesk
Autodesk Assistant
Resolved MinorIncident Report
Summary AI Generated
Autodesk Assistant in Fusion experienced a minor incident lasting approximately 1.8 hours during which customers were unable to initiate live chats or create support cases. The issue prevented users from accessing support channels through the assistant. Autodesk investigated and resolved the problem, restoring normal functionality.
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/10/2026 11:44AM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
about 18 hours ago - at 08/10/2026 11:04AM
We are continuing to investigate an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
about 19 hours ago - at 08/10/2026 09:59AM
We are investigating reports of an issue where customers are unable to initiate a live chat or create a support case through Autodesk Assistant in Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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