Outage in Autodesk
Autodesk account
Resolved MinorIncident Report
Summary AI Generated
Autodesk Account experienced a 3.3-hour incident where API and capacity usage data was delayed, causing customers to see outdated information in their accounts. The issue was investigated over multiple updates before being fully resolved with no further action required from users.
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/21/2026 01:16PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
INVESTIGATING
6 days ago - at 10/21/2026 11:45AM
We are continuing to investigate where customers are experiencing a delay in API and capacity usage data within Autodesk account. Usage data may not reflect the latest information. We will provide an update within 2 hours or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 10/21/2026 10:32AM
We are continuing to investigate where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We have subsequently identified that capacity usage data updates may also experience delays. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
6 days ago - at 10/21/2026 10:06AM
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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