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Outage in Autodesk

BIM 360 Project Home | BIM 360 Project Home (European Union)

Resolved Minor
November 02, 2026 - Started about 12 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Users were unable to access the Services tab in BIM 360 Project Home across both the US and European Union regions. The incident lasted approximately 1.2 hours before the root cause was identified and resolved. Service has since been fully restored.

We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 11/02/2026 05:09PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED about 11 hours ago - at 11/02/2026 04:56PM

We have identified the cause of the issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 12 hours ago - at 11/02/2026 03:56PM

We are investigating an issue where customers are experiencing issues while accessing the Services tab in BIM 360 Project Home across the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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