Outage in Autodesk
Forma - Data Connector
Resolved MinorIncident Report
Summary AI Generated
Autodesk Forma's Data Connector experienced failures when processing extractions that included the Admin Service, initially identified in Australia and India before expanding to Canada, UK, Germany, and Japan. The incident lasted approximately 1.2 hours, during which affected users were unable to successfully run these extractions across all impacted regions. The issue was identified and fully resolved within that timeframe.
We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 11/05/2026 08:53PM
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
4 days ago - at 11/05/2026 08:37PM
We have identified the cause of the issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We subsequently determined similar failures in Canada, UK, Germany and Japan regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
4 days ago - at 11/05/2026 07:44PM
We are investigating an issue where customers are experiencing failures when processing Forma - Data Connector extractions that explicitly include the Admin Service in the Australia and India region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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