Outage in Auvik Networks

Service Disruption - Devices Deleted from Auvik UI when seen as down in health check

Resolved Minor
November 22, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We’re experiencing disruption with devices being deleted from the UI when registered as offline in the health check. We will continue to provide updates as they become available.
Components affected
Auvik Networks my.auvik.com Auvik Networks us1.my.auvik.com Auvik Networks us2.my.auvik.com Auvik Networks us3.my.auvik.com Auvik Networks us4.my.auvik.com Auvik Networks eu1.my.auvik.com Auvik Networks au1.my.auvik.com Auvik Networks ca1.my.auvik.com Auvik Networks eu2.my.auvik.com
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/23/2023 12:30AM

The source of the disruption has been resolved, and services have been fully restored.

MONITORING almost 2 years ago - at 11/22/2023 11:20PM

We’ve identified the source of the service disruption with devices being deleted from the UI when registered as offline in the health check and are monitoring the situation. Devices are being brought back into the UI. We’ll keep you posted on a resolution.

IDENTIFIED almost 2 years ago - at 11/22/2023 10:26PM

We’ve identified the source of the service disruption with devices being deleted from the UI when registered as offline in the health check and are continuing to work to restore service as quickly as possible.

IDENTIFIED almost 2 years ago - at 11/22/2023 09:20PM

We’ve identified the source of the service disruption with devices being deleted from the UI when registered as offline in the health check and are continuing to work to restore service as quickly as possible.

IDENTIFIED almost 2 years ago - at 11/22/2023 08:23PM

We’ve identified the source of the service disruption that deleted devices from the UI. We are working to restore service as quickly as possible.

INVESTIGATING almost 2 years ago - at 11/22/2023 07:21PM

We’re experiencing disruption with devices being deleted from the UI when registered as offline in the health check. We will continue to provide updates as they become available.

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