Service Disruption - For several tenants on the CA1 and US3 clusters

We experienced disruption with several tenants on clusters CA1 and US3. Sites were unavailable. The source of the disruption has been resolved, and services have been fully restored.

A Root Cause Analysis (RCA) will follow after a full internal review.

The disruption to tenants on cluster CA1 appears to have been addressed. We are monitoring the situation to validate all sites are responding as expected. We will update this page when the validation is complete.

We’re experiencing disruption with several tenants on cluster CA1. Some sites are responding slowly in the UI. We are also receiving reports of 401 errors when accessing sites. We will continue to provide updates as they become available.

We’re experiencing disruption with several tenants on cluster CA1. Some sites are responding slowly in the UI. We will continue to provide updates as they become available.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

We are receiving reports with UI responsiveness for clients on the CA1 and are investigating.

Clients on US3 are continuing to start up. We will continue to monitor this process throughout the action.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

Clients on the CA1 cluster have recovered.

Clients on US3 are continuing to start up. We will continue to monitor this process throughout the action.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

The downtime for CA1 proceeds as expected, with 90% of reporting up. The remaining 10% are being monitored for completion.

Clients on US3 have begun their downtime window. We will continue to monitor this process throughout the action.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

Auvik is required to restart all tenants on the US3 cluster at 15:30 UTC (11:30 EDT), a delay from the 14:50 UTC restart post. This will create a maintenance window of up to 1.5 hours, with most sites recovering before that.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

Auvik has begun restarting the CA1 cluster. This will take up to 1.5 hours, but most sites will recover before that.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

Auvik is required to restart all tenants on the US3 cluster at 14:50 UTC (10:50 EDT). This will create a maintenance window of up to 1.5 hours, with most sites recovering before that.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.

Auvik is required to restart all tenants on the CA1 cluster at 14:35 UTC (10:35 EDT). This will create a maintenance window of up to 1.5 hours, with most sites recovering before that.

We’re experiencing disruption with several tenants on clusters CA1 and US3. Sites are unavailable. We will continue to provide updates as they become available.