Emergency maintenance for EU2

The incident has been fully resolved. Regular service has been restored, and all systems operate as expected.

Impact:
Users should no longer experience any issues related to this service disruption.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.

Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team.
We will post an RCA after an internal investigation.

A restart of the EU2 cluster has resolved the issue. We will monitor the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Services should be operating normally; however, we continue monitoring for irregularities.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.

Next Steps:
We will provide a final update once the issue is resolved.

We appreciate your patience as we work through this issue.

Affected Services: Access
Cluster(s): EU2

We are currently performing emergency maintenance, which requires a restart of the EU2 cluster.

Impact:
During this time, users in the EU2 region may experience login issues or intermittent service disruptions.


Next Steps:
We will provide updates as we learn more.

We appreciate your patience as we work to resolve this issue.