Outage in Avalara
NetSuite Authentication Issues
Resolved MinorIncident Report
Customers accessing AvaTax through a NetSuite connector may be experiencing authentication issues. This issue is currently being investigated.
Components affected
Avalara Tax Calculation ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 05/09/2023 09:54PM
The service has been fully restored.
MONITORING
over 3 years ago - at 05/09/2023 09:45PM
The response team has addressed the issue impacting customers accessing AvaTax through a NetSuite connector and continues to monitor service to ensure full service for all customers. If issues persist in your connection, please Regenerate your Avalara Token. (Follow https://knowledge.avalara.com/bundle/chz1662726137134_chz1662726137134/page/jjy1675453259030.html to restore access.)
IDENTIFIED
over 3 years ago - at 05/09/2023 07:14PM
Customers accessing AvaTax through a NetSuite connector may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
INVESTIGATING
over 3 years ago - at 05/09/2023 06:56PM
Customers accessing AvaTax through a NetSuite connector may be experiencing authentication issues. This issue is currently being investigated.
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