Outage in Avalara

Avalara AvaTax for Communications SaaS Pro REST Service Degradation

Resolved Minor
September 19, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Avalara AvaTax for Communications SaaS Pro REST customers are experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Components affected
Avalara AvaTax for Communications SaaS Pro REST
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 04:38AM

The Avalara AvaTax for Communications SaaS Pro REST service has been fully restored.

MONITORING about 2 years ago - at 09/19/2023 01:48AM

The response team has addressed the issue impacting Avalara AvaTax for Communications SaaS Pro REST and continues to monitor service to ensure full service for all customers.

IDENTIFIED about 2 years ago - at 09/19/2023 01:30AM

Avalara AvaTax for Communications SaaS Pro REST customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

INVESTIGATING about 2 years ago - at 09/19/2023 12:33AM

Avalara AvaTax for Communications SaaS Pro REST customers are experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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