Outage in Avalara

Multiple Avalara Services Degradation

Resolved Minor
July 19, 2024 - Started about 1 year ago - Lasted about 10 hours
Official incident page

Incident Report

Multiple Avalara customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Components affected
Avalara Tax Calculation Service Avalara Tax Compliance Avalara Customer Portal Avalara AvaTax Excise Avalara AvaTax for Communications SaaS Pro REST Avalara Returns Excise
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/19/2024 04:42PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 07/19/2024 04:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 07/19/2024 12:53PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 07/19/2024 07:33AM

Multiple Avalara customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

INVESTIGATING about 1 year ago - at 07/19/2024 07:10AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 07/19/2024 07:10AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 07/19/2024 06:29AM

Multiple Avalara customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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