Outage in Avalara

AvaTax UI Service Degradation

Resolved Minor
May 21, 2025 - Started about 14 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Components affected
Avalara AvaTax UI
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 05/21/2025 11:10PM

The AvaTax UI service has been fully restored.

MONITORING about 14 hours ago - at 05/21/2025 07:00PM

The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.

INVESTIGATING about 14 hours ago - at 05/21/2025 06:42PM

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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