Outage in Avalara

AvaTax UI Service Degradation

Resolved Minor

April 23, 2026 - Started 8 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

The AvaTax UI service experienced degraded performance for 3.9 hours, affecting customers' ability to use the user interface at normal service levels. The response team identified and addressed the underlying issue, then monitored the service to ensure stability. The service was fully restored with normal performance levels.

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

Components affected

Avalara AvaTax UI

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 04/23/2026 09:39PM

The AvaTax UI service has been fully restored.

MONITORING 8 days ago - at 04/23/2026 07:50PM

The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.

IDENTIFIED 8 days ago - at 04/23/2026 07:08PM

AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

INVESTIGATING 8 days ago - at 04/23/2026 05:50PM

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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