Outage in Avast and AVG Business

Events from services may not replicate to Business HUB

Resolved Major

February 20, 2025 - Started 12 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently facing an issue with our EU DC servers. Events from services (DM, AVM, etc.) are not being delivered to the Avast Business HUB. As a result, newly installed devices may not appear in the UI, and service changes may not be reflected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 02/21/2025 07:03AM

The issue has been fixed and newly installed devices should again appear as expected along with service changes reflecting properly.

INVESTIGATING 12 months ago - at 02/20/2025 05:09PM

We are currently facing an issue with our EU DC servers. Events from services (DM, AVM, etc.) are not being delivered to the Avast Business HUB. As a result, newly installed devices may not appear in the UI, and service changes may not be reflected.

Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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