Outage in Avast and AVG Business

Degraded performance in German data center

Resolved Minor

March 20, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue in the German data center which can affect site creation, policy creation/deletion, downloading installers, and a delay in displaying newly installed devices and services. The current estimate for a solution is within the hour. Existing endpoints and other data centers remain unaffected.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/20/2024 12:27PM

This incident has been resolved.

MONITORING about 2 years ago - at 03/20/2024 11:45AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/20/2024 09:27AM

We have identified an issue in the German data center which can affect site creation, policy creation/deletion, downloading installers, and a delay in displaying newly installed devices and services. The current estimate for a solution is within the hour.
Existing endpoints and other data centers remain unaffected.

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