Outage in Avast and AVG Business

Business Hub & AVG Cloud Console Data Failing to Load

Resolved Major

July 28, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue which causes a failure to load data within the Business Hub and AVG Cloud Console, resulting in empty Devices, Policies, Users, and Subscriptions tabs. Our engineering team is working on resolving the issue as soon as possible. All other services, including endpoints, remain unaffected.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/28/2023 05:21PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/28/2023 04:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/28/2023 02:53PM

We have identified an issue which causes a failure to load data within the Business Hub and AVG Cloud Console, resulting in empty Devices, Policies, Users, and Subscriptions tabs.
Our engineering team is working on resolving the issue as soon as possible. All other services, including endpoints, remain unaffected.

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