Outage in Avnio

Avnio Library Related Incident

Resolved Minor
June 14, 2023 - Started over 1 year ago - Lasted about 12 hours
Official incident page

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Outage Details

Starting at 13:15 UTC on 14 Jun 2023, customers using Avnio Library in the US region may experience issues accessing services. Current Status: We are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.
Components affected
Avnio AI
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/15/2023 03:50AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/14/2023 07:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/14/2023 07:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/14/2023 07:08PM

Our Service Provider is still investigating the issue and has implemented Disaster Recovery (DR) to ensure that services are running. As a result of this failover, at 13:49 UTC, this has restored functionality to most services.

INVESTIGATING over 1 year ago - at 06/14/2023 05:37PM

We are aware of this issue and is actively investigated by our Service Provider - both to mitigate as quickly as possible, and to identify the trigger and contributing factors.

INVESTIGATING over 1 year ago - at 06/14/2023 03:55PM

Starting at 13:15 UTC on 14 Jun 2023, customers using Avnio Library in the US region may experience issues accessing services.

Current Status: We are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

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