Carrier A2P Deliverability Issues Detected

This incident has been resolved.

Providers have identified that some Avochato phone numbers have been continuing to experience deliverability issues even with a fully verified A2P application. This is due to carrier issues with the phone number itself, not the A2P application nor an Avochato-specific issue. This remains escalated directly with carriers and Avochato will be sharing updates as they become available by carriers.

Avochato has identified known issues with US carriers regarding A2P SMS/MMS traffic. Some Avochato customers that are fully approved and established on A2P may be experiencing deliverability errors due to unexpected carrier issues. Avochato is working with carriers on a solution and will post updates here.