Outage in Avochato

Carrier A2P Deliverability Issues Detected

Resolved Minor
September 01, 2023 - Started over 1 year ago - Lasted 3 months
Official incident page

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Outage Details

Avochato has identified known issues with US carriers regarding A2P SMS/MMS traffic. Some Avochato customers that are fully approved and established on A2P may be experiencing deliverability errors due to unexpected carrier issues. Avochato is working with carriers on a solution and will post updates here.
Components affected
Avochato avochato.com Avochato Mobile Avochato API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/14/2023 07:48PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/25/2023 10:33PM

Providers have identified that some Avochato phone numbers have been continuing to experience deliverability issues even with a fully verified A2P application. This is due to carrier issues with the phone number itself, not the A2P application nor an Avochato-specific issue. This remains escalated directly with carriers and Avochato will be sharing updates as they become available by carriers.

IDENTIFIED over 1 year ago - at 09/01/2023 02:18PM

Avochato has identified known issues with US carriers regarding A2P SMS/MMS traffic. Some Avochato customers that are fully approved and established on A2P may be experiencing deliverability errors due to unexpected carrier issues. Avochato is working with carriers on a solution and will post updates here.

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