Outage in Avochato
Carrier 502 errors for messaging
Resolved MinorIncident Report
Phone carriers are seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue to monitor for a resolution timeline. For example, https://status.twilio.com is showing connectivity issues for SMS and MMS.
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IDENTIFIED
4 days ago - at 09/01/2026 06:16PM
Phone carriers are seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue to monitor for a resolution timeline. For example, https://status.twilio.com is showing connectivity issues for SMS and MMS.
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