Outage in Avochato
Issue importing contacts with custom fields.
Resolved MinorIncident Report
We are working on an issue with importing, saving, and creating new contacts in inboxes that use custom fields, as well as creating new fields in your inbox.
As a temporary workaround, removing custom field columns from CSV uploads and/or API requests will resolve the issue.
App load times may be slower than usual while we resolve the underlying issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 10/24/2024 10:19PM
This incident has been resolved.
MONITORING
about 1 year ago - at 10/24/2024 09:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 10/24/2024 06:15PM
We are working on an issue with importing, saving, and creating new contacts in inboxes that use custom fields, as well as creating new fields in your inbox.
As a temporary workaround, removing custom field columns from CSV uploads and/or API requests will resolve the issue.
App load times may be slower than usual while we resolve the underlying issue.
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