Outage in Avochato

Viewing issues on wide mode inbox view and on wide screen monitors

Resolved Minor
July 08, 2024 - Started 6 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Some Avochato desktop web users have observed screen-sizing issues on wide screens and in wide-mode inbox views, leading to message readability issues. Avochato is currently investigating the issue and recommends using Classic or Compact views if you are experiencing issues reading messages. Mobile web and app views are unaffected. Rest assured that all content sent and received to end-users via SMS is being delivered over SMS, as this issue is specifically a front-end web issue with specific screen widths.
Components affected
Avochato avochato.com
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/08/2024 09:18PM

This issue is now resolved.

IDENTIFIED 6 months ago - at 07/08/2024 02:31PM

Some Avochato desktop web users have observed screen-sizing issues on wide screens and in wide-mode inbox views, leading to message readability issues. Avochato is currently investigating the issue and recommends using Classic or Compact views if you are experiencing issues reading messages. Mobile web and app views are unaffected. Rest assured that all content sent and received to end-users via SMS is being delivered over SMS, as this issue is specifically a front-end web issue with specific screen widths.

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