Outage in TechnologyOne
Spatial Cloud unavailable for a subset of customers / 2023B & 2024A Release
Resolved MajorIncident Report
Our team is troubleshooting an issue impacting Spatial Cloud for 2023B & 2024A where impacted users will see an error "An error has occured. Error loading the map" when using intramaps.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/01/2024 02:25AM
After 2 hours monitoring this incident is now resolved.
We will undertake a Post Incident Review and findings will be posted here on completion.
We apologise for how you and your business may have been affected by this incident.
MONITORING
almost 2 years ago - at 06/30/2024 11:28PM
Our team has verified the implementation of a fix is complete for the 23B and 24A Spatial Release.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
IDENTIFIED
almost 2 years ago - at 06/30/2024 10:53PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 2 years ago - at 06/30/2024 10:29PM
Our team is troubleshooting an issue impacting Spatial Cloud for 2023B & 2024A where impacted users will see an error "An error has occured. Error loading the map" when using intramaps.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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