Outage in TechnologyOne

Intermittent Service Disruption for a subset of customers / ANZ Region / All Releases

Resolved Major
September 30, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue impacting service for ANZ Region / All Releases. A subset of customers in ANZ Region for All Releases are experiencing intermittent login issue Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
Components affected
TechnologyOne Enterprise Software TechnologyOne Ci in the Cloud

Need to monitor TechnologyOne outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/30/2025 09:05AM

After an hour monitoring this incident is now resolved.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.

We apologise for how you and your business may have been affected by this incident.

MONITORING about 2 months ago - at 09/30/2025 07:59AM

Our team has verified the implementation of a fix is complete for ANZ Region / All Releases.

We will monitor the logs for the next 1 hour to ensure no further customers are impacted.

IDENTIFIED about 2 months ago - at 09/30/2025 07:10AM

Our team has identified a fix which is being implemented now for ANZ Region / All Releases.

This impacted non-production environments predominantly, with various errors observed such as 503 and service unavailable messages.

INVESTIGATING about 2 months ago - at 09/30/2025 06:36AM

We are investigating an issue impacting service for ANZ Region / All Releases.

A subset of customers in ANZ Region for All Releases are experiencing intermittent login issue


Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

Latest TechnologyOne outages

TechnologyOne Customer Community Unavailable - 17 days ago
Azure Service Degradation – Possible Impact to Login Access - 27 days ago
ANZ Service Disruption for a subset of customers - 2 months ago
Service Disruption for a subset of customers / ANZ Region / 2024A Release - 3 months ago
Service Disruption for a subset of customers / ANZ Region / 2024A Release - 4 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook