Outage in TechnologyOne
Service Disruption for a subset of customers in ANZ
Resolved MinorIncident Report
Summary AI Generated
A subset of ANZ customers experienced disruptions to DP background jobs and slow performance on TechnologyOne's Enterprise Software and Batch Services for approximately 2.3 hours. The team identified the issue, implemented a fix within around 80 minutes, and monitored systems for one hour to confirm stability. Services were fully restored and confirmed resolved for all affected customers.
Our team has identified an issue affecting DP background jobs and slow performance for a subset of customers in ANZ Region. A fix is currently underway
We anticipate the implementation of the fix to take 20 minutes to complete and verify. Users should see improvement within the next hour.
We will provide a further update in 90 minutes or less.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/01/2026 05:07AM
After 1 hour monitoring, we have confirmed this incident is now resolved and services impacted are back to normal for the subset of impacted customers.
We apologise for how you and your business may have been affected by this incident.
MONITORING
1 day ago - at 10/01/2026 04:14AM
Our team has verified the implementation of a fix is complete for the ANZ region and subset of customers.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
IDENTIFIED
1 day ago - at 10/01/2026 02:52AM
Our team has identified an issue affecting DP background jobs and slow performance for a subset of customers in ANZ Region. A fix is currently underway
We anticipate the implementation of the fix to take 20 minutes to complete and verify. Users should see improvement within the next hour.
We will provide a further update in 90 minutes or less.
Latest TechnologyOne outages
Service Disruption for a subset of customers ANZ - about 1 month ago
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TechnologyOne Customer Community Unavailable - 11 months ago
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