A subset of ANZ customers experienced intermittent disruptions to TechnologyOne Enterprise Software for approximately 4.5 hours on August 31, 2026. The team identified the issue, implemented a fix for the ANZ region, and monitored systems for two hours to confirm stability. The incident has been fully resolved, with a Post Incident Review to follow.
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After considerable monitoring, this incident is now resolved.
We will undertake a Post Incident Review and findings will be posted here on completion.
We apologise for how you and your business may have been affected by this incident. Please contact the TechnologyOne Support team if you continue to experience issues.
We are continuing to monitor for another 2 hours to ensure no further customers are impacted.
We are continuing to monitor for any further issues.
Our team has verified the implementation of a fix is complete for ANZ Region.
We will monitor the logs for the next 2 hours to ensure no further customers are impacted.
We are investigating an issue impacting service for ANZ.
A subset of customers in ANZ are experiencing intermittent issues.
Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.
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