Outage in aXcelerate
Blue Ribbon on Certificates
Resolved MinorIncident Report
We are aware of a current issue affecting certificates where a blue ribbon is appearing on the preview and issued certificate. We have identified the cause and are working to resolve the issue as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/18/2025 08:48AM
A resolution for the certificate ribbon and formatting issue has been deployed. We recommend reviewing any certificates issued between 2:10 pm and 4:15 pm AEST 18/09/2025.
MONITORING
3 months ago - at 09/18/2025 06:15AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 09/18/2025 05:53AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 09/18/2025 05:52AM
We are aware of a current issue affecting certificates where a blue ribbon is appearing on the preview and issued certificate. We have identified the cause and are working to resolve the issue as soon as possible.
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