Outage in aXcelerate
Blue Ribbon on Certificates
Resolved Minor
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Outage Details
We are aware of a current issue affecting certificates where a blue ribbon is appearing on the preview and issued certificate. We have identified the cause and are working to resolve the issue as soon as possible.
Components affected
aXcelerate ProductionLatest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 09/18/2025 08:48AM
A resolution for the certificate ribbon and formatting issue has been deployed. We recommend reviewing any certificates issued between 2:10 pm and 4:15 pm AEST 18/09/2025.
MONITORING
about 21 hours ago - at 09/18/2025 06:15AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 21 hours ago - at 09/18/2025 05:53AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 21 hours ago - at 09/18/2025 05:52AM
We are aware of a current issue affecting certificates where a blue ribbon is appearing on the preview and issued certificate. We have identified the cause and are working to resolve the issue as soon as possible.
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