Outage in azupay

Upstream incident impacting ANZ NPP transactions

Resolved Minor

January 23, 2026 - Started about 5 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Azupay has identified that ANZ (ANZBAU3LXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted. Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions. Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT Incident End Date/time: TBD A further update will be provided when more information is available.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 01/23/2026 02:29AM

Incident has been resolved.

Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT
Incident End Date/time: 23 Jan 2026 - 11:05 AM AEDT

MONITORING about 4 hours ago - at 01/23/2026 01:18AM

The incident has been confirmed as resolved by ANZ.
We will monitor and resolve if no further updates are provided in the next few hours.

MONITORING about 5 hours ago - at 01/23/2026 12:34AM

We are continuing to monitor for any further issues.

MONITORING about 5 hours ago - at 01/23/2026 12:33AM

Our banking partner has confirmed that the ANZ bank outage has been resolved now.
Azupay is currently monitoring the situation.

INVESTIGATING about 5 hours ago - at 01/23/2026 12:19AM

Azupay has identified that ANZ (ANZBAU3LXXX) is currently experiencing an incident impacting Outbound NPP Payments, and are investigating if inbound transactions are also impacted.

Clients making outbound payments that are impacted will have recieved PA04 and AB01 error codes, and the payment will be in a FAILED status. Clients should review if they should re-attempt these transactions.

Incident Start Date/time: 23 Jan 2026 - 9:40 AM AEDT
Incident End Date/time: TBD
A further update will be provided when more information is available.

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