NEW: PaymentRequest PayID Registration/Deregistration & Payment Agreement hightened error rate

We have been monitoring the system and not seen any reoccurance of performance degradation, and the issue is resolved.

The issue occured upstream of Azupay and we are awaiting a post incident review with root cause. We will provide further details once they are available.

We are observing that the error rate has recovered and services are now operating as expected.

We will continue to monitor the performance.

We will provide a root cause analysis when additional information is available.

We are continuing to work on a fix for this issue.

Our NPP banking partner has confirmed this issue and are investigating.

Payments against registered paymentRequests are not impacted.

We will be re-attempting registration of payIds for in flight payment requests.

We will provide updates as they become available.

We are aware of issues in payment request PayID registration and de-registration and payment agreement registrations and that these services are experiencing increased error rates.

We are currently investigating the impact and will provide a detailed update as soon as one becomes available.

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We apologise for the inconvenience caused.