Elevated API Errors

This incident has been resolved.

All tests are passing and devices are stable. We'll keep monitoring.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

Most devices have reconnected, but we're still experiencing an elevated level of device SSH errors and are currently looking into the issue. Connection that goes through are slow. This is also affecting the public URL feature.

Most devices have reconnected, but we're still experiencing an elevated level of device SSH errors and are currently looking into the issue. Connection that goes through are slow. This is also affecting the public URL feature.

It appears that the cloudlink status of many devices didn't update when disconnecting.
If your device appear connected to cloudlink for more than 1h, its status is wrong and it has not yet reconnected (it will happen soon)
We're still monitoring the recovery.

During the incident a lot of devices disconnected from cloudlink.
They're slowly but steadily reconnecting.
We are monitoring the recovery.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We're experiencing an elevated level of API errors and are currently looking into the issue.