Outage in Balena.io
Builder partially degraded service
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/25/2025 08:57AM
Compute and load distribution in the Application Builder caused network related increases of buffer memory usage on builder-services in cases of large build files. Only build request with larger files have been affected. Higher memory allocations have been implemented resolving the buffer memory issues.
MONITORING
3 months ago - at 09/23/2025 10:27AM
We have detected that network latency between different regions is causing issues on build context processing for build contexts containing larger files. We will deploy new servers temporarily to mitigate the impact while we work on a permanent fix.
MONITORING
3 months ago - at 09/16/2025 05:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 09/16/2025 05:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 09/16/2025 02:33AM
We are currently investigating this issue.
Latest Balena.io outages
Builder partially degraded service - about 1 month ago
Elevated GIT/Application Builder Errors - about 2 months ago
Elevated Device VPN Tunnel Errors - 2 months ago
Elevated Device URLs/VPN Errors - 3 months ago
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