Outage in Balena.io
Builder partially degraded service
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
Balena.io Application BuilderLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/25/2025 08:57AM
Compute and load distribution in the Application Builder caused network related increases of buffer memory usage on builder-services in cases of large build files. Only build request with larger files have been affected. Higher memory allocations have been implemented resolving the buffer memory issues.
MONITORING
15 days ago - at 09/23/2025 10:27AM
We have detected that network latency between different regions is causing issues on build context processing for build contexts containing larger files. We will deploy new servers temporarily to mitigate the impact while we work on a permanent fix.
MONITORING
22 days ago - at 09/16/2025 05:26PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 09/16/2025 05:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
22 days ago - at 09/16/2025 02:33AM
We are currently investigating this issue.
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