Outage in Balena.io

Elevated Device URLs/VPN Errors

Resolved Major
September 17, 2025 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.
Components affected
Balena.io VPN
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/17/2025 10:01PM

This incident has been resolved.

IDENTIFIED about 10 hours ago - at 09/17/2025 09:32PM

The issue has been identified and a fix is being implemented.

MONITORING about 11 hours ago - at 09/17/2025 08:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 11 hours ago - at 09/17/2025 08:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 11 hours ago - at 09/17/2025 08:10PM

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.

Latest Balena.io outages

Elevated API Errors - 8 days ago
Elevated API Errors - 30 days ago
Partial API Outage - about 1 month ago

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