Outage in Balena.io

Elevated Device VPN Tunnel Errors

Resolved Major
September 30, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an elevated level of errors in our Device VPN Tunnel infrastructure and are currently looking into the issue.
Components affected
Balena.io VPN

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 09/30/2025 09:56PM

This incident has been resolved.

MONITORING 30 days ago - at 09/30/2025 09:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 30 days ago - at 09/30/2025 08:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/30/2025 07:47PM

We're experiencing an elevated level of errors in our Device VPN Tunnel infrastructure and are currently looking into the issue.

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