Outage in Balena.io

Elevated Device VPN Tunnel Errors

Resolved Major

September 30, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're experiencing an elevated level of errors in our Device VPN Tunnel infrastructure and are currently looking into the issue.

Components affected

Balena.io VPN

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 09/30/2025 09:56PM

This incident has been resolved.

MONITORING 4 months ago - at 09/30/2025 09:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 09/30/2025 08:35PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 09/30/2025 07:47PM

We're experiencing an elevated level of errors in our Device VPN Tunnel infrastructure and are currently looking into the issue.

Latest Balena.io outages

Degraded Performance - about 1 month ago

An upstream provider outage is affecting connectivity to balenaCloud services - about 2 months ago

Builder partially degraded service - 2 months ago

Elevated GIT/Application Builder Errors - 3 months ago

Elevated Device URLs/VPN Errors - 4 months ago

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