Outage in Balena.io

Builder partially degraded service

Resolved Minor

November 12, 2025 - Started 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Balena.io Application Builder

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/12/2025 07:58PM

This incident has been resolved.

MONITORING 2 months ago - at 11/12/2025 05:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/12/2025 03:01PM

We have observed packet loss in the connections to our builder workers. We are working with our upstream provider to fix the issue. We have also provisioned a few replacement workers in an alternative location while we mitigate the problem.

INVESTIGATING 2 months ago - at 11/12/2025 09:13AM

We are currently investigating this issue.

Latest Balena.io outages

Degraded Performance - about 1 month ago

An upstream provider outage is affecting connectivity to balenaCloud services - about 2 months ago

Elevated GIT/Application Builder Errors - 3 months ago

Elevated Device VPN Tunnel Errors - 4 months ago

Elevated Device URLs/VPN Errors - 4 months ago

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