Outage in Barracuda Networks

WAF-as-a-Service: Partial outages on applications hosted on Datacenters

Resolved Major
May 27, 2024 - Started 4 months ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Barracuda Networks Configuration Propagation Barracuda Networks Traffic Processing Barracuda Networks Traffic Flow
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/02/2024 04:37AM

The issue has been resolved and continuous monitoring for the past few days has not shown any recurrences in the behavior.

MONITORING 4 months ago - at 05/28/2024 01:03PM

We are continuing to monitor for any issues and working on identifying the root cause.

MONITORING 4 months ago - at 05/28/2024 03:36AM

We are currently monitoring the datacenters - they have been up without any blips for last 8+ hours now. Will continue to monitor and close the incident once the RCA has been completed.

INVESTIGATING 4 months ago - at 05/27/2024 12:51PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 05/27/2024 06:45AM

The issue is restricted to applications hosted on the Active DDoS prevention service (or) for all applications that are hosted in the legacy datacenters hosted in the NAWE regions. This can result in intermittent outages in accessing the applications till the issue is completely resolved.

Please note that applications hosted purely in any of the Azure regions are NOT affected.

INVESTIGATING 4 months ago - at 05/27/2024 06:42AM

We are currently investigating this issue.

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