Outage in Barracuda Networks

WAF-as-a-Service: Partial outages on applications hosted on Datacenters

Resolved Major

May 27, 2024 - Started over 2 years ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Barracuda Networks Configuration Propagation Barracuda Networks Traffic Flow Barracuda Networks Traffic Processing

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/02/2024 04:37AM

The issue has been resolved and continuous monitoring for the past few days has not shown any recurrences in the behavior.

MONITORING over 2 years ago - at 05/28/2024 01:03PM

We are continuing to monitor for any issues and working on identifying the root cause.

MONITORING over 2 years ago - at 05/28/2024 03:36AM

We are currently monitoring the datacenters - they have been up without any blips for last 8+ hours now. Will continue to monitor and close the incident once the RCA has been completed.

INVESTIGATING over 2 years ago - at 05/27/2024 12:51PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/27/2024 06:45AM

The issue is restricted to applications hosted on the Active DDoS prevention service (or) for all applications that are hosted in the legacy datacenters hosted in the NAWE regions. This can result in intermittent outages in accessing the applications till the issue is completely resolved.

Please note that applications hosted purely in any of the Azure regions are NOT affected.

INVESTIGATING over 2 years ago - at 05/27/2024 06:42AM

We are currently investigating this issue.

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